Policy
Privacy Policy
Privacy Policy
At The AI NEXO, we respect your privacy and try to keep things simple and transparent. When you contact us, create an account, buy a course, or submit an enquiry, we collect only the details we need to support you properly. This may include your name, email address, phone number, course interest, account details, order information, and basic payment reference details.
We use this information to respond to your enquiries, guide you about courses, create your learning account, process your enrollment, provide course access, send important updates, and improve our services. We do not sell your personal information to anyone.
Payments are handled through our payment gateway partners such as Razorpay. We do not store your card number, CVV, UPI PIN, net banking password, or other sensitive payment credentials on our website.
We may contact you by phone, email, or message if you have submitted an enquiry or purchased a course. You can ask us to stop non-essential communication at any time.
We take reasonable care to protect your information, but no online system can be guaranteed to be completely risk-free. If you believe your account or data needs attention, please contact us and we will help.
If you want to update, correct, or request deletion of your personal details, you can reach out to our support team. Some information may still need to be kept where required for records, legal compliance, payment proof, or dispute handling.
